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Delivery
Orders placed before 15:00 will be dispatched the same day. Due to the number of heavy items we sell, our postage is calculated on the total weight of your basket at the following rates:
UK
Free delivery on all orders over £150.00!
| Second Class (2-5 working days) | First Class (1-2 working days) | Next Day Special Delivery |
|
|---|---|---|---|
| 0KG - 0.5KG | £2.50 | £3.00 | £5.50 |
| 0.5KG - 1.0KG | £3.00 | £3.50 | £6.50 |
| First Class (1-2 working days) | ParcelForce (48 hours) | Next Day Delivery |
|
| 1.0KG - 1.5KG | £4.00 | £7.00 | £7.50 |
| 1.5KG - 2.0KG | £8.50 | £7.00 | £10.00 |
| OVER 2.0KG | £9.00 | £7.00 | £01.00 |
For an exact quote please visit your basket.
Returns
If your item does is not quite what you expected or is unsuitable for any other reason, we will happily take it back and refund your money but may have to charge additional postage. Any items returned to us must be in re-saleable condition. If an item is faulty we will of course replace it or refund your money if a replacement is unavailable. Please note that items that are damaged as a result of wear and tear are not considered faulty. All faulty items must be returned to The Dyslexia Shop in the same condition as when it left our depot, in it’s original and undamaged packaging.
We cannot take responsibility for returned items lost without proof of delivery and the item is your responsibility until it reaches us.
Online Credit / Debit Card & PayPal
The Dyslexia Shop accepts the following payment methods:
Schools and Public Sector Organisations
Schools and Public Sector Organisations can also select to pay by invoice during checkout.
Need Advice?
Telephone:
01394 671 818
Customer services are open
Monday - Friday
10:00 - 16:00
Delivery/Returns
Free delivery on all orders over £150.00 in the UK. From £2.50 on all other orders.
No fuss exchange & returns policy...
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